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Partners from Cyprus and Tunisia visit experiences about e-Administration in the Province of Malaga

 

Málaga, 11th-12th March, 2015

 

Members of Nicosia Development Agency and University of Sfax participated for two days in a study visit

 

Eight members of Nicosia Development Agency and University of Sfax participated in the second study visit held in Malaga on 11th and 12th March within the framework of the European project Openwind. The visit was organized by Provincial Government of Malaga (Diputacion de Malaga), applicant of the project.

 

The first day of the study visit, several meetings were held in University of Malaga. The representatives from Tunisia and Cyprus were received by the director of the Secretariat for International Relations and Cooperation, María Ángeles Rastrollo.

 

Firstly, a meeting at the informatics center, where gave them an idea about some applications of the services provided to the students. For example, registration, student enrollment system, study plan, education roaming system, financial assistant.

 

Later, the participants had an idea about MOOC system, virtual learning room booking system, and the large number of online courses and the monitoring system used.

 

The second day of the visit, the project partners were briefed about two important initiatives of the Province of Málaga to bring near the Public Administration to citizens and businesses.

 

On the one hand, the Diputacion de Malaga has taken another step forward in the management of its public administration, by implementing the Electronic Tax Office. This is an in-house developed tool, a result of the need to update and modernize the administration, making it more dynamic, efficient and transparent.
A website that improves connectivity between various public and private networks, providing service to companies, public employees and towns, 24 hours a day.

 

Companies can easily submit their invoices through the internet and they will be able to track their status in real-time, thus saving time and money, and making it easier for them to be processed by the public administration.
On the other hand, the participants in the study visit received explanations about some of the services that the citizen can receive from the Provincial Government of Málaga, the steps to request a service, the communication between the citizens and the Provincial Government, the citizen folder that contains the history of his requests and issued documents, and the electronic signature, among other services.
Openwind is part of the ENPI CBC Mediterranean Sea Basin Programme. This cross-border cooperation (CBC) multilateral initiative, funded by the EU under the European Neighbourhood and Partnership Instrument (ENPI), gathers 14 countries from both shores of Mediterranean with a view to address common challenges in fields such as support to economic clusters and SMEs, environmental sustainability, enhancement of cultural heritage, people to people cooperation and local governance.

 

The project has a budget of 1.759.670 €, 1.583.703 euro co-financed (90%) by the European Union and it aims to promote new models of governance on the Mediterranean area, to ensure citizen participation and integration in public decision making processes through the use of new technologies in the field of Open Government.

Openwind project is promoted by Diputacion de Malaga, and counts on the participation of partners as Development Agency Nicosia (Cyprus), Sfax University (Tunisia), Union of Municipalities of Iqleemel Tufah (Lebanon) and Al Quds University (Palestine).

The project has a budget of 1.759.670 €, 1.583.703 euro co-financed (90%) by the European Union and it aims to promote new models of governance on the Mediterranean area, to ensure citizen participation and integration in public decision making processes through the use of new technologies in the field of Open Government.
Openwind project is promoted by Diputacion de Malaga, and counts on the participation of partners as Development Agency Nicosia (Cyprus), Sfax University (Tunisia), Union of Municipalities of Iqleemel Tufah (Lebanon) and Al Quds University (Palestine).

First study visit within the Openwind Project

 

Málaga, 3rd-4th December, 2014

 

Representatives of the Al-Quds University took part in visits to Provincial Government of Málaga and Málaga University

 

Representatives of Al-Quds University (Palestine), in Jerusalem, took part in the first study visit of the Openwind project “Open Government and Information Technology and Communication to new models of governance in the Mediterranean”), organized in Malaga from 3rd to 4th December.

 

The agenda included that the working team from Provincial Government of Málaga (Diputación de Málaga) showed the applications that are in use for offering e-government services to citizens and for internal management.
The representatives of Al-Quds University received explanations about some of the services that the citizen can receive from the Provincial Government of Málaga, the steps to request a service, the communication between the citizens and the Provincial Government, the citizen folder that contains the history of his requests and issued documents, and the electronic signature, among other services.

 

The second day of the study visit was hold in Málaga University. They had several meetings. Firstly, a meeting at the informatics center, where gave them an idea about some applications of the services provided to the students. For example, registration, student enrollment system, study plan, education roaming system, financial assistant.

 

They had an idea about MOOC system, virtual learning room booking system, and the large number of online courses and the monitoring system used, they received an explanation about different services and the e-services to the students at the Central Library.
Openwind is part of the ENPI CBC Mediterranean Sea Basin Programme. This cross-border cooperation (CBC) multilateral initiative, funded by the EU under the European Neighbourhood and Partnership Instrument (ENPI), gathers 14 countries from both shores of Mediterranean with a view to address common challenges in fields such as support to economic clusters and SMEs, environmental sustainability, enhancement of cultural heritage, people to people cooperation and local governance.

 

The project has a budget of 1.759.670 euro, 1.583.703 euro co-financed (90%) by the European Union and it aims to promote new models of governance on the Mediterranean area, to ensure citizen participation and integration in public decision-making processes through the use of new technologies in the field of Open Government. The project is promoted by the Málaga County Council, and counts on the participation of partners as Development Agency Nicosia (Cyprus), Sfax University (Tunisia), Union of Municipalities of Iqleemel Tufah (Lebanon) and Al Quds University (Palestine).

Exchange meeting about Openwind activities

 

Nicosia, 22nd – 23rd October 2014

 

All partners discussed and shared views about the implementation of actions at an encounter for two days

 

All Openwind project partners –Málaga County Council, Development Agency Nicosia (Cyprus), Sfax University (Tunisia), Union of Municipalities of Iqleemel Tufah (Lebanon) and Al Quds University (Palestine)– met in Nicosia, Cyprus, (22nd & 23rd October) to discuss and exchange views about the implementation of activities of the project.

 

Firstly, the objective of the meeting in Cyprus was to celebrate an exchange encounter, and finally one meeting for each working group (3) was held.

 

All partners shared each Existing Situation Analysis document (draft) and presented the Good Practices Report, elaborated by Al Quds and Sfax Universities. A possible common model of Governance, eGovernment and Open Government was discussed between the partners.

 

The methodology to develop a common model and action plans for training and capacity building of Governance and Open Government was discussed in order to increase their knowledge and efficiency to improve the quality of the services offered.

 

On the other hand, the main functionalities that will have the Mediterranean Social Network OPENGov were explained: citizen/students petitions, Government proposals and Government answers.
Later, the communication team was established, it was recalled that the dissemination of the project is very important for EU, and the project website (www.openwind.eu) was presented.

Partners from Spain, Cyprus, Tunisia, Lebanon and Palestine met for the launch of the project Openwind

 

Málaga, 24th April, 2014

 

This project aims to promote new models of governance on the Mediterranean area, to ensure citizen participation and integration in public decision-making processes

 

The Kick-off meeting of the project OpenWind (OpenGovernment and ITC’s for new models of governance in the Mediterranean) was held in Málaga on 23rd and 24th of April 2014.

 

Representatives of the partners of the project were received by the Vice President of Málaga County Council and head for the area of Local Open Government, Francisco Oblaré, and by Deputy Chair, Carlos Conde, head of the European Projects Department.
This meeting was the launch of the project and it was of technical character, and its contents were focused on the presentation of Openwind to partners, the definition of actions by geographical area and description of the main rules of the ENPI Programme to consider during project implementation.

 

On behalf of the Joint Technical Secretariat (JTS), Ms. Yosr Nehdi explained the main features of the ENPI CBC Mediterranean Sea Basin Programme.

 

OpenWind is part of the ENPI CBC Mediterranean Sea Basin Programme. This cross-border cooperation (CBC) multilateral initiative, funded by the EU under the European Neighbourhood and Partnership Instrument (ENPI), gathers 14 countries from both shores of Mediterranean with a view to address common challenges in fields such as support to economic clusters and SMEs, environmental sustainability, enhancement of cultural heritage, people to people cooperation and local governance.

 

The project has a budget of 1.759.670 euro, 1.583.703 euro co-financed (90%) by the European Union and it aims to promote new models of governance on the Mediterranean area, to ensure citizen participation and integration in public decision-making processes through the use of new technologies in the field of Open Government.
Openwind is promoted by the Málaga County Council, and counts on the participation of partners as Development Agency Nicosia (Cyprus), Sfax University (Tunisia), Union of Municipalities of Iqleemel Tufah (Lebanon) and Al Quds University (Palestine).

 

In the Malaga Provincial Council, the project will be conducted jointly by the Service Information Technology, responsible for the technical implementation, and service of European Resources, which is responsible for administrative enforcement.

 

Provincial Single Window

 

The main activities to be carried out in Malaga highlights the Málaga Provincial Single Window, a portal of e-government that will offer the complete catalog of procedures for each of the municipalities in the province of Málaga under 25,000 inhabitants and Málaga provincial Council with the necessary information to carry out the completion of each procedure, thereby serving provincial single point of access to e-government.

 

Meanwhile, the integration of window in the national provincial one-stop, so that eGovernment is accessible to any EU citizen will be facilitated.

 

In addition, the project includes a multilingual Openwind social network on open government, in which government and partner institutions in the project will share their experience and interaction with open government citizen. This network will also be open to public participation and facilitate the population to rule on issues of interest to each municipality.

 

These activities will be complemented by the development of seven seminars (one in each region of the province of Málaga) led to 85 technicians. Will be trained technician each municipality under 20,000 inhabitants of the province, which will ensure the awareness and motivation of citizens in the use of online administrative procedures in each municipality

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